Welcome to Active Care Clinic – Klondike
Technology has changed everything except your doctor’s office…until now.
Thank you for supporting your family doctor and becoming a Member of Healtheon at Active Care.
What is Healtheon and why are they partnering with Active Care?
Healtheon is a healthcare technology company that provides an innovative platform to streamline doctor-patient connectivity and enhance overall patient experience and care quality. Active Care has partnered with Healtheon to offer additional administrative support and online tools through a Patient Portal, aiming to improve communication and expand ways for patients to reach the clinic.
Healtheon’s offerings include:
AI-enabled technologies Enhanced administrative support Team-based care involving nurses, physician assistants, and nurse practitioners The partnership introduces tiered Wellness Plans
- Starter Plan (Free): Provides basic access to the patient portal
- Basic Wellness Plan ($29.99/month): Covers most uninsured services and unlocks additional features such as: Ticketing system for clinic communication, Online appointment booking, and Prescription refill requests
- Essential Wellness Plan ($49.99/month): Includes all Basic Wellness Plan features plus access to Healtheon’s global network of specialists for Expert Second Opinion and Virtual Case Review
For more information about Healtheon, call our AI-enabled chatbot at 647-696-9239
Although joining the Healtheon portal is completely optional, many patients find it helpful for accessing our clinic communication and billing tools. You may register for your Free Active Care account here so that you have access to your patient portal.
The paid plans are not required, but we highly recommend you choose the plan best suited for you. You may upgrade your plan at anytime by going to your patient portal and choosing a different plan to access more online tools and benefits.
If you have any questions or need assistance with registration, please don’t hesitate to reach out to support@healtheon.ca
Uninsured Services
The Ministry of Health does not pay for some medical and non-medical services which you may require. In keeping with the recommendations of the Medical Association, the following fee guidelines will be used by doctors working at this centre. Please note that each doctor reserves the right to charge a fee that is different than the recommended fees listed. Patients will be charged for individual medical and non-medical services not covered by the Ministry of Health.
- Sick Notes
- License Renewals
- General Assessment
- Travel Injections
The following information pertains to the ActiveCare Plan:
*Your annual comprehensive medical exam includes:
- A thorough review of your personal and family medical history, including any genetic factors
- Hearing test
- Vision test assessing acuity, colour discrimination, and more
- Heart health check with an ECG (electrocardiogram)
- Pulmonary (lung) function tests and oxygen level measurement
- Screening for skin cancer through dermoscopy
- Assessment for peripheral vascular disease with the Ankle Brachial Index
- Abdominal and pelvic ultrasound assessment *coming soon
- ECHO cardiac assessment
- Exercise Tolerance Test (if over age 40 or indicated)
- Full panel of laboratory tests including:
- White cell count
- Hemoglobin
- Iron studies
- Liver and renal (kidney) panel
- Vitamin screen
- Lipids (including other markers for coronary artery disease)
- Prostate-specific antigen (PSA) blood test
- Hormone profile (including serum testosterone for men and ovarian hormones for women)
- Urinalysis and urine microscopy
- There may be additional tests that may be indicated depending on your unique situation
- *Phlebotomy offered on site
Additional services to support your health:
- Quick access to private imaging and specialist consultations when needed
- Note: These services have separate fees, but we can help expedite appointments
- Personal follow-up on all your test results
- We’ll call you directly to discuss findings
- If needed, we’ll arrange a follow-up with your doctor, in-person or virtually
- Specialized health plans tailored for men and women
- Ask us for more details about these comprehensive programs
**Your body composition analysis assesses:
- Body fat
- Visceral fat
- Bone mass
- Muscle mass
- Body water
- Body age
- Body Mass Index (BMI)
- *This assessment is done with technology
Still Unsure? Join our Newsletter
Learn more about the Healtheon platform, current healthcare news and stay up to date with your clinic!
Basic Patient Plan
Enhanced Administrative Services
Dedicated Phone Access
Book Appointments Online
Online Prescription Refill Requests
AI-Powered Technology
Integrated AI Chatbot & Voicebot
The power of an integrated AI-powered technology in a primary care is transformative, offering many benefits for both healthcare providers and patients alike.
Chatbots are available round-the-clock, allowing patients to access clinic information and support at any time, even outside of regular clinic hours.
We are also bringing a Voice Bot to your clinic very soon, that will be able to provide immediate responses to inquiries, eliminating the need to wait for office hours, leave voicemails or navigate through phone menus.
Team-Based Care Model
Healtheon aims to bring a Team-Based Care approach to your clinics, offering patients a wider selection of healthcare services. The primary care structure is evolving, many physician responsibilities can be fulfilled by nurse practitioners, physician assistants or IMGs, realigning a physician’s time to see more medically critical or urgent patients.
By leveraging the skills and qualifications of other healthcare professionals, clinics can collectively see more patients and ensure a more holistic approach to care is provided.
Essential Patient Plan
Healtheon Expert Second Opinion
The Premium Patient Bundle offers patients access to RCM Health Consultancy’s extensive network of healthcare specialists and professionals around the globe from world-class medical centres like John Hopkins Hospital, Harvard, and many more.
The second opinion is available for patients with any of the following conditions:
- Heart attack
- Stroke
- Cancer
- Auto-Immune Disease
- Endocrine Syndromes
(Addison’s disease, Cushing’s Syndrome, Hyperthyroidism, Hypothyroidism, and unstable diabetes)
*Note: If the patient has had these problem within 12 months of purchasing the Premium Bundle, then the virtual case review service is not available to that client.
Healtheon Virtual Case Review
For patients facing more complex challenges and require a second opinion pathology or radiology review. The premium plus bundle offers:
- Case conference with the family doctor, the treating team, the individual of concern, the family and the team at RCM Health Consultancy.
- Provided a medical research report outlining new advances in the treatment of the condition, a report outlining the leading authorities using new advances in treating the condition, and sessions with RCM Health’s team to explain the new advances and the benefits of those new advances.
- RCM Health will direct the client and family to the centres of excellence providing these advanced treatments, submitting referrals and providing advocacy services to re-integrate the patient into a treating team in their home province if necessary.
“Our mission is to redefine excellence in primary care by engaging patients and transforming the economics of healthcare.”
Learn MoreFrequently Asked Questions
What is a Patient Portal?
Is Joining Healtheon Optional?
Is it Free?
How do I register for my Free Starter Account?
How many plans are there?
The Essential Wellness Plan ($49.99/month) offers everything in the Basic Wellness Plan, plus access to Healtheon’s extensive network of specialists around the globe for an Expert Second Opinion and Virtual Case Review.
How do I Upgrade?
Is there a Family Plan?
What is team-based care?
This team typically comprises doctors, nurses, pharmacists, social workers, and other specialized professionals. This approach offers patients comprehensive, coordinated services from diverse healthcare professionals, resulting in improved access, health outcomes, and efficiency.