Active Care – Klondike Clinic

Why is Active Care partnering with Healtheon?

Healtheon is a healthcare technology company that provides an innovative platform to streamline doctor-patient connectivity. Active Care has partnered with Healtheon to offer additional administrative support and enhance overall patient experience and care quality

Active Care Wellness Plans include:

Coverage for most uninsured services (view complete list below)
Secure messaging with your clinic admin staff
Online appointment requests
Online prescription renewals

How do I enroll in a Wellness Plan?

You may choose a paid plan below and sign up online using a credit card.

Is Joining a Plan Mandatory?

Joining the a Wellness Plan is completely optional. Many patients find it helpful for accessing our clinic communication and billing tools.

More Information

For more information about our Wellness Plans, or if you need assistance with registration, please email activecareklondike@healtheon.ca.

Please note, only patients of Dr. Bertrand are eligible for Active Care Wellness Plans at this time.

Uninsured Services

The Ministry of Health does not pay for some medical and non-medical services. In keeping with the recommendations of the Medical Association, the following fee guidelines will be used by doctors working at this centre. Please note that each doctor reserves the right to charge a fee that is different than the recommended fees listed. Patients will be charged for individual medical and non-medical services not covered by the Ministry of Health.

Sick Notes
License Renewals
General Assessment
Travel Injections

View Full Fee Guide Here

Basic Patient Plan

Enhanced Administrative Services

Request Appointments Online

Say farewell to the hold music, limited office hours and phone tag. Our online booking system offers convenience and allows you to take control of your own schedule.

Online Prescription Renewals

Our form simplifies prescription renewals – no calls or clinic visits. Just fill out the form. Your clinic handles the rest, automatically faxing approved renewals to your pharmacy. This ensures accuracy and minimizes errors for a swift refill.

Team-Based Care Model

The primary care structure is evolving, many physician responsibilities can be fulfilled by nurse practitioners, physician assistants or IMGs, realigning a physician’s time to see more medically critical or urgent patients.

By leveraging the skills and qualifications of other healthcare professionals, clinics can collectively see more patients and ensure a more holistic approach to care is provided.

Essential Patient Plan

RCM Health Complexity Care Audit

For patients facing more complex challenges RCM Health offers a complexity care audit and case review with an action plan and opinion provided.