Active Care Wellness Plans
Technology has changed everything except your doctor’s office…until now.
Why is Active Care partnering with Healtheon?
Healtheon is a healthcare technology company that provides an innovative platform to streamline doctor-patient connectivity. Active Care has partnered with Healtheon to offer additional administrative support and enhance overall patient experience and care qualityActive Care Wellness Plans include:
- Coverage for most uninsured services (view complete list below)
- AI-enabled voice & chat technologies
- Secure messaging with your clinic admin staff
- Online appointment booking, prescription refills
- Access to over 4,000 medical specialists for second opinion diagnosis
How do I enroll in a Wellness Plan?
You may choose a paid plan below and sign up online using a credit card. You may also register for a free starter plan.Is a Plan Mandatory?
Joining the a Wellness Plan is completely optional. Many patients find it helpful for accessing our clinic communication and billing tools. You may upgrade your plan at anytime to access more online tools and benefits.More Information
For more information about our Wellness Plans, or if you need assistance with registration, please email activecareklondike@healtheon.ca. You may also call our AI-enabled chatbot at 647-696-9239.
Please note, only patients of Dr. Bertrand are eligible for Active Care Wellness Plans at this time.
Uninsured Services
The Ministry of Health does not pay for some medical and non-medical services which you may require. In keeping with the recommendations of the Medical Association, the following fee guidelines will be used by doctors working at this centre. Please note that each doctor reserves the right to charge a fee that is different than the recommended fees listed. Patients will be charged for individual medical and non-medical services not covered by the Ministry of Health.
- Sick Notes
- License Renewals
- General Assessment
- Travel Injections
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Basic Patient Plan
Enhanced Administrative Services
Dedicated Phone Access
Book Appointments Online
Online Prescription Refill Requests
AI-Powered Technology
Integrated AI Chatbot & Voicebot
The power of an integrated AI-powered technology in a primary care is transformative, offering many benefits for both healthcare providers and patients alike.
Chatbots are available round-the-clock, allowing patients to access clinic information and support at any time, even outside of regular clinic hours.
We are also bringing a Voice Bot to your clinic very soon, that will be able to provide immediate responses to inquiries, eliminating the need to wait for office hours, leave voicemails or navigate through phone menus.
Team-Based Care Model
Healtheon aims to bring a Team-Based Care approach to your clinics, offering patients a wider selection of healthcare services. The primary care structure is evolving, many physician responsibilities can be fulfilled by nurse practitioners, physician assistants or IMGs, realigning a physician’s time to see more medically critical or urgent patients.
By leveraging the skills and qualifications of other healthcare professionals, clinics can collectively see more patients and ensure a more holistic approach to care is provided.
Essential Patient Plan
Healtheon Expert Second Opinion
The Premium Patient Bundle offers patients access to RCM Health Consultancy’s extensive network of healthcare specialists and professionals around the globe from world-class medical centres like John Hopkins Hospital, Harvard, and many more.
The second opinion is available for patients with any of the following conditions:
- Heart attack
- Stroke
- Cancer
- Auto-Immune Disease
- Endocrine Syndromes
(Addison’s disease, Cushing’s Syndrome, Hyperthyroidism, Hypothyroidism, and unstable diabetes)
*Note: If the patient has had these problem within 12 months of purchasing the Premium Bundle, then the virtual case review service is not available to that client.
Healtheon Virtual Case Review
For patients facing more complex challenges and require a second opinion pathology or radiology review. The premium plus bundle offers:
- Case conference with the family doctor, the treating team, the individual of concern, the family and the team at RCM Health Consultancy.
- Provided a medical research report outlining new advances in the treatment of the condition, a report outlining the leading authorities using new advances in treating the condition, and sessions with RCM Health’s team to explain the new advances and the benefits of those new advances.
- RCM Health will direct the client and family to the centres of excellence providing these advanced treatments, submitting referrals and providing advocacy services to re-integrate the patient into a treating team in their home province if necessary.
“Our mission is to redefine excellence in primary care by engaging patients and transforming the economics of healthcare.”
Learn MoreFrequently Asked Questions
What is a Patient Portal?
Is Joining Healtheon Optional?
Is it Free?
How do I register for my Free Starter Account?
How many plans are there?
The Essential Wellness Plan ($49.99/month) offers everything in the Basic Wellness Plan, plus access to Healtheon’s extensive network of specialists around the globe for an Expert Second Opinion and Virtual Case Review.
How do I Upgrade?
Is there a Family Plan?
What is team-based care?
This team typically comprises doctors, nurses, pharmacists, social workers, and other specialized professionals. This approach offers patients comprehensive, coordinated services from diverse healthcare professionals, resulting in improved access, health outcomes, and efficiency.